FAQs
Have questions? We’re here to help. Browse our FAQs to quickly find answers about our pharmacy services, orders, prescriptions, and more.
Need Help with Your Pharmacy Services?
Frequently Asked Questions
Our pharmacy team is here to help with prescriptions, refills, medication reviews, minor ailments, vaccinations, and general pharmacy questions. Our team is eager to help you with each step.
How to Refill Your Prescription?
Refilling your prescription is quick and easy.
You can:
- Submit a refill request online
- Call the pharmacy
- Visit us in person
Please have your prescription number ready. Most refills are completed within minutes, and we will notify you when your medication is ready.
How to Transfer Your Prescription?
Switching to our pharmacy is simple.
Provide us with:
- Your current pharmacy name
- Your medication details
We will take care of the transfer for you safely and securely.
Did You Know - Minor Ailments Prescribing (Ontario)?
- Pharmacists in Ontario can assess and treat many common conditions.
- This can help you avoid unnecessary clinic visits and save time.
- Simply walk in and speak with our pharmacist. No appointment needed.
Vaccinations
- We offer a range of vaccinations, including flu shots and routine immunizations.
- Our pharmacists provide a safe and comfortable experience.
- Contact us to book or ask about availability.
What to Expect at Our Pharmacy?
We aim to make your visit simple and efficient:
- Fast prescription service
- Coordination with your healthcare providers
- Friendly, professional care
We are located inside Square One Medical Centre for seamless care.
Medication Reviews & Ongoing Care
If you take multiple medications, a review can help ensure everything is safe and
effective. Our pharmacist will:
- Review your medications
- Answer your questions
- Help prevent side effects or interactions
This is especially helpful for managing chronic conditions.
When to See a Pharmacist vs Doctor?
See a Pharmacist for:
- Minor illnesses
- Medication questions
- Refills and renewals
See a Doctor for:
- Ongoing or serious conditions
- Symptoms that are getting worse
- Conditions that require testing
Medication Services
What is a medication review?
A one-on-one consultation with a pharmacist to ensure your medications are safe and working well together.
Can you help manage chronic conditions?
Yes, we provide support for conditions such as diabetes, high blood pressure, and more.
Ready to Get Started
Schedule your visit or consultation with us today and experience the difference.